Survey

How did you hear about the practice?









Practice General Apprearance: Decor




Practice General Apprearance: State or repair/maintenance




Practice General Apprearance: Outside Appearance




Practice General Apprearance: Cleanliness




Practice General Apprearance: Comments and suggestions for improvement:
Reception: Are the reception staff helpful and courteous?



Reception: Have you ever been kept waiting too long to see the dentist/hygienist?



Reception: Are you dealt with efficiently at reception?



Reception: Comments and suggestions for improvement:
Waiting Room: Is it relaxing?


Waiting Room: Is it comfortable?


Reception: Is it welcoming?


Reception: Is there enough reading material, magazines etc?


Reception: Comments and suggestions for improvement:
Dentists: Are the dentists helpful?



Dentists: Caring?



Dentists: Friendly?



Dentists: Are the costs explained in advance to your satisfaction?



Dentists: Do they explain enough to you?



Dentists: Do you feel confident about the quality of treatment they are providing for you?



Other staff (dental therapists, dental hygienists, dental nurses, dental receptionists): Are they friendly?



Other staff (dental therapists, dental hygienists, dental nurses, dental receptionists): Caring?



Other staff (dental therapists, dental hygienists, dental nurses, dental receptionists): Helpful?



Other staff (dental therapists, dental hygienists, dental nurses, dental receptionists): Are they well informed?



Other staff (dental therapists, dental hygienists, dental nurses, dental receptionists): Do they reassure you?



Other staff (dental therapists, dental hygienists, dental nurses, dental receptionists): Comments and suggestions for improvement:
Appointments: Is is easy to book an appointment?



Appointments: Do you have too long a wait for a future appointment?



Appointments: Would you like the option of early morning/late evening appointments?



Appointments: What about Saturday or Sunday appointments?



Appointments: Are there any other times that you would like the practice to be open?



Appointments: If yes, when?
Appointments: Comments and suggestions for improvement:
Payments: Do you feel the cost of the treatment is fully explained?



Payments: Are you interested in 0% finance options?



Payments: Would you prefer to pay by:




Payments: Are you interested in joining our Practice Membership payment plan?



What attracts you most about the practice?
What do you like least about the practice?
Would you recommend the practice to others?


Please tell us why:
Facilities: Are you aware of the following facilities Dove Dental Care has to offer? Tooth whitening?



Facilities: Are you aware of the following facilities Dove Dental Care has to offer? Dental implants?



Facilities: Are you aware of the following facilities Dove Dental Care has to offer? Tooth straightening?



Facilities: Are you aware of the following facilities Dove Dental Care has to offer? Sedation?



Facilities: Are you aware of the following facilities Dove Dental Care has to offer? Hygienist services?



Facilities: Are you aware of the following facilities Dove Dental Care has to offer? Cosmetis Veneers?



Facilities: Are you aware of the following facilities Dove Dental Care has to offer? 0% Finance?



Facilities: Are you aware of the following facilities Dove Dental Care has to offer? Membership plans?



Facilities: Are you aware of the following facilities Dove Dental Care has to offer? Saturday appointments?



If you wish to be contacted about any of our services, please complets your details below and we will be in touch with you shortly:
Name:

Address:

Email:

Telephone Number:

Which services are you interested in?

Please use this space to make any other comments about the practice to help us to improve our service to you:


Blog

Colgate Oral Health Month

August 26th, 2010
Posted in Blog

It’s time pause for thought and give some consideration as to how we brush our teeth!  That’s because throughout each September it’s Colgate Oral Health Month, the leading UK oral health initiative designed to inform and educate the importance of keeping teeth and gums healthy.
The campaign involves various activities and events designed to help improve [...]

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